Sunday, 23 June 2024
UK Charity Week 2024 - Sponsored by Sinclair Method UK
Sunday, 23 June 2024

Motability Scheme helping disabled people through the rising cost of living

WITH soaring energy and fuel prices and everyday living costs increasing, the Motability Scheme has introduced a ‘New Vehicle Payment’ to help its customers.

The payment of up to £250 will be given to both existing, as well as new-to-Scheme customers. This ‘New Vehicle Payment’ will total £250 for a new car or Wheelchair Accessible Vehicle (WAV), and customers who order a scooter or powered wheelchair will receive a £100 ‘New product payment’.

The Motability Scheme which provides worry-free, affordable motoring to disabled people and their families in the UK, will send this one-off payment to all customers who take delivery of a new vehicle or product in 2022. This eligibility includes customers who have joined the Scheme in 2022 alongside existing customers who have ordered a new car. For existing customers who won’t be replacing their vehicle this year, they will still be eligible to receive the ‘New Vehicle Payment’ when they next renew their lease and receive a new vehicle, WAV or Scooter, beyond 2022.

One payment will be made per customer, and this will be issued straight away after delivery. The Motability Scheme is encouraging its customers to set up an online account, the quickest way to receive this payment is by bank transfer.

To claim the ‘New Vehicle Payment’, Motability Scheme customers should ensure that they have updated their payment preferences via their online account. Once the account has been either created or logged into, payment preferences can be updated via ‘personal details’ to enter bank details and choose payments by bank transfer. The alternative option is by cheque, but this could take longer to process.

The Motability Scheme’s online account provides great benefits for its customers including showing key lease dates and important lease documents. It also provides peace of mind with quick find displays of customers’ managing dealers’ contact details so customers can easily get in touch regarding any servicing, maintenance or repairs.

Customers should visit to set up their payment preferences for the new vehicle payment.

More information: Motability Operations will only ever use a customers’ bank details to make payments or refunds to a customer. The account details are encrypted and held securely once saved.


Join our FREE mailing list and receive our Weekly Digest bulletin and other updates direct to your inbox.

Related News

Skip to content