NURSES form the heart of St. Luke’s Hospice, providing care and support to patients and their loved ones throughout the communities of Basildon and Thurrock.
Throughout the Covid-19 pandemic, the Hospice remained open – 24 hours a day, 7 days a week – ensuring essential care in patients’ homes and at the Hospice In-Patient Unit.
The Hospice has shared a ‘Day In The Life’ of Senior Nurse Jodi Callow. Jodi joined the team in 2021 and works with a team that cares for patients in their own home or care home, and also provides support to their families and carers.
“I am proud to have been part of the St. Luke’s Hospice Community Services team for over a year now, working as a Senior Nurse in charge of patient assessing and reviewing.
“Based at Astra House in Basildon I love my role with St. Luke’s Hospice working within the Hospice Community Services team.
“Every day is different and my role sees me covering different services provided by St. Luke’s Hospice Community Services. These could include OneResponse (the Hospice 24hr advice and support line), Hospice at Home and the Referrals Assessment & Discharge Service (RADS).
“When I am working within Hospice at Home, I can be visiting patients in the community to make assessments and complete any referrals they require to other services, to fit their care needs. When working within OneResponse I spend a lot of time speaking to patients and their carers on the phone and giving them advice or going out to visit patients who urgently require support. Working within RADS means I may make contact with patients who have been referred to St. Luke’s Hospice from hospitals and community outpatients, to introduce our services to them and encourage them to contact us whenever they need further support.
“I love the fact that everyone I work with is passionate and caring about what they do. Everyone supports each other as well as our patients and their families. I get to work alongside lots of lovely individuals such as Hospice staff members from different professional specialisms, volunteers, carers and external healthcare professionals that we partner with such as Marie Curie, SPDNS Homecare and the NHS.
“Our patients and their families are very forward with giving their thanks to me and other staff who work for the Hospice, which always makes me feel very appreciated.
“My family and friends also know how important my role is to me and those I support.
“The Hospice is a very supportive environment with lots of different training courses and opportunities to support my professional needs. There is also the opportunity to progress and grow within the organisation.
“My favourite thing about being a Senior Nurse with the Hospice is being able to care for patients and their families during difficult times while ensuring that they feel supported and listened to.”
The team at St. Luke’s Hospice is dedicated to ensuring the provision of specialist and compassionate palliative and end of life care. Opportunities to join the nursing team can be found at: www.stlukeshospice.com.